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HME Automation Software
Scale your HME business without growing your team
Stop losing referrals to slow, manual intake.
Step 1: Point faxes to Darby
Darby automatically ingests and processes your documents.
Step 2: Review and approve processed orders directly in your EMR
Darby automatically qualifies your patients and fills out the patient’s chart in your EMR — before your intake team even looks at the documents.
Orders are qualified based on LCDs, NCDs, and articles from Medicare CMS.
Darby automates the repetitive, error-prone parts of your intake process
With EMR integrations, intake reps don’t even have to log into Darby. Instead, data gets pushed instantly and securely directly to your EMR like Brightree and Niko Health. Your intake team can focus on exceptions and expediting patient care, not error-prone manual data entry.
Inbound faxes automatically sorted and labeled.
Patient’s chart & sales order created and filled out.
Documents qualified based on LCDs from Medicare CMS.
Data pushed directly to your EMR work queue via API.
Qualified charts ready for intake team review.
The Darby advantage for HME teams
Your team deserves better than burnout — and your business deserves faster revenue.
Improve customer satisfaction & turnaround time
Improve customer satisfaction & turnaround time
2x More referrals processed
Grow revenue without adding headcount.
Stay prepared for audits
Qualification justification is retained citing pages and specific LCD and NCD text. Darby is HIPAA-compliant and makes it a priority to keep your data safe and secure.
Hear what our customers are saying
“If Darby didn’t exist, it would lead to more backlog. We have redesigned our workflows and I don’t want to go back to our old process.”
— HME customer in Indiana
“Darby has made order processing twice as fast for our PAP intake team.”
— HME customer in Oklahoma
“We’ve seen our intake process improve already! We appreciate the work and dedication.”
— HME customer in New York
“Oh my goodness, the automatic data entry feature to Niko Health is so amazing. We’re all so excited.”
— HME customer in Pennsylvania
“With Darby, we’ve freed up the staff’s time and we’re on track to eliminate our third-party intake support.”
— HME customer in Wisconsin
Resources and updates from the team
Darby featured in VGM’s Q4 2025 Buyer’s Guide
By VGM & Associates
See VGM’s latest curation of products and services ideal for the HME industry — part of VGM’s quarterly guide for HME industry trends and strategic planning. VGM Member password required.
View Buyer’s Guide
10 Steps how to approach AI and technology investments for HMEs
By Kaity Lynch, VP of Operations, Darby
Thinking about investing in AI for your HME business but not sure where to start? Here are ten steps to help you approach new technology as an educated, confident decision‑maker.
Read Article
Deploying agents to solve HME prior authorization challenges
In October 2025, we explored ways to leverage agents to fill out forms, attach clinical documents, and fax back the completed forms to insurance providers.
By Gavin Sanders & Ethan Zhang
Darby Engineering Team
Blog coming soon
Deploying Intelligent Coverage Determination to automatically qualify HME documents against LCDs, NCDs, and articles
By Ahan Jain, Arzoo Jiwani, Chelsea McCoy, Clayton Hopkins, John Farmer & Shadrack Frazier
We built an automatic system that searches Medicare policies and returns accurate coverage determinations in under 30 seconds. Read more on our latest blog post.
Blog coming soon
Modernizing our testing suite to improve accuracy for all HME product lines
By Dany Sigha, Darby Engineering
By September 2025, we refined our Node application to tackle accuracy for our most critical product lines, including PAP, oxygen, and continuous glucose monitoring. We share the prompt versioning, various LLMs, and schema validation logic used to update our infrastructure.
Blog coming soon
Book a call today and find out how Darby can modernize your HME business.
Copyright © Darby 2025. All Rights Reserved.
HME Automation Software
Scale your HME business without growing your team
Stop losing referrals to slow, manual intake.
Step 1: Point faxes to Darby
Darby automatically ingests and processes your documents.
Step 2: Review and approve processed orders directly in your EMR
Darby automatically qualifies your patients and fills out the patient’s chart in your EMR — before your intake team even looks at the documents.
Orders are qualified based on LCDs, NCDs, and articles from Medicare CMS.
Darby automates the repetitive, error-prone parts of your intake process
With EMR integrations, intake reps don’t even have to log into Darby. Instead, data gets pushed instantly and securely directly to your EMR like Brightree and Niko Health. Your intake team can focus on exceptions and expediting patient care, not error-prone manual data entry.
Inbound faxes automatically sorted and labeled.
Patient’s chart & sales order created and filled out.
Documents qualified based on LCDs from Medicare CMS.
Data pushed directly to your EMR work queue via API.
Qualified charts ready for intake team review.
The Darby advantage for HME teams
Your team deserves better than burnout — and your business deserves faster revenue.
Improve customer satisfaction & turnaround time
Improve customer satisfaction & turnaround time
2x More referrals processed
Grow revenue without adding headcount.
Stay prepared for audits
Qualification justification is retained citing pages and specific LCD and NCD text. Darby is HIPAA-compliant and makes it a priority to keep your data safe and secure.
Hear what our customers are saying
“Darby has made order processing twice as fast for our PAP intake team.”
— HME customer in Oklahoma
“With Darby, we’ve freed up the staff’s time and we’re on track to eliminate our third-party intake support.”
— HME customer in Wisconsin
“We’ve seen our intake process improve already! We appreciate the work and dedication.”
— HME customer in New York
“Oh my goodness, the automatic data entry feature to Niko Health is so amazing. We’re all so excited.”
— HME customer in Pennsylvania
“If Darby didn’t exist, it would lead to more backlog. We have redesigned our workflows and I don’t want to go back to our old process.”
— HME customer in Indiana
Resources and updates from the team
Darby featured in VGM’s Q4 2025 Buyer’s Guide
By VGM & Associates
See VGM’s latest curation of products and services ideal for the HME industry — part of VGM’s quarterly guide for HME industry trends and strategic planning. VGM Member password required.
View Buyer’s Guide
10 Steps how to approach AI and technology investments for HMEs
By Kaity Lynch, VP of Operations, Darby
Thinking about investing in AI for your HME business but not sure where to start? Here are ten steps to help you approach new technology as an educated, confident decision‑maker.
Read Article
Modernizing our testing suite to improve accuracy for all HME product lines
By Dany Sigha, Darby Engineering
By September 2025, we refined our Node application to tackle accuracy for our most critical product lines, including PAP, oxygen, and continuous glucose monitoring. We share the prompt versioning, various LLMs, and schema validation logic used to update our infrastructure.
Blog coming soon
Deploying agents to solve HME prior authorization challenges
In October 2025, we explored ways to leverage agents to fill out forms, attach clinical documents, and fax back the completed forms to insurance providers.
By Gavin Sanders & Ethan Zhang
Darby Engineering Team
Blog coming soon
Deploying Intelligent Coverage Determination to automatically qualify HME documents against LCDs, NCDs, and articles
By Ahan Jain, Arzoo Jiwani, Chelsea McCoy, Clayton Hopkins, John Farmer & Shadrack Frazier
We built an automatic system that searches Medicare policies and returns accurate coverage determinations in under 30 seconds. Read more on our latest blog post.
Blog coming soon
Book a call today and find out how Darby can modernize your HME business.
Copyright © Darby 2025. All Rights Reserved.
HME Automation Software
Scale your HME business without growing your team
Stop losing referrals to slow, manual intake.
Step 1: Point faxes to Darby
Darby automatically ingests and processes your documents.
Step 2: Review and approve processed orders directly in your EMR
Darby automatically qualifies your patients and fills out the patient’s chart in your EMR — before your intake team even looks at the documents.
Orders are qualified based on LCDs, NCDs, and articles from Medicare CMS.
Darby automates the repetitive, error-prone parts of your intake process
With EMR integrations, intake reps don’t even have to log into Darby. Instead, data gets pushed instantly and securely directly to your EMR like Brightree and Niko Health. Your intake team can focus on exceptions and expediting patient care, not error-prone manual data entry.
Inbound faxes automatically sorted and labeled.
Patient’s chart & sales order created and filled out.
Documents qualified based on LCDs from Medicare CMS.
Data pushed directly to your EMR work queue via API.
Qualified charts ready for intake team review.
The Darby advantage for HME teams
Your team deserves better than burnout — and your business deserves faster revenue.
80% Less intake time
Improve turnaround time & customer satisfaction. Teams are onboarded and trained within just one day.
2x More referrals processed
Grow revenue without adding headcount.
Stay prepared for audits
Qualification justification is retained citing pages and specific LCD and NCD text. Darby is HIPAA-compliant and makes it a priority to keep your data safe and secure.
Hear what our customers are saying
“Darby has made order processing twice as fast for our PAP intake team.”
— HME customer in Oklahoma
“With Darby, we’ve freed up the staff’s time and we’re on track to eliminate our third-party intake support.”
— HME customer in Wisconsin
“We’ve seen our intake process improve already! We appreciate the work and dedication.”
— HME customer in New York
“Oh my goodness, the automatic data entry feature to Niko Health is so amazing. We’re all so excited.”
— HME customer in Pennsylvania
“If Darby didn’t exist, it would lead to more backlog. We have redesigned our workflows and I don’t want to go back to our old process.”
— HME customer in Indiana
Resources and updates from the team
Darby featured in VGM’s Q4 2025 Buyer’s Guide
By VGM & Associates
See VGM’s latest curation of products and services ideal for the HME industry — part of VGM’s quarterly guide for HME industry trends and strategic planning. VGM Member password required.
View Buyer’s Guide
10 Steps how to approach AI and technology investments for HMEs
By Kaity Lynch, VP of Operations, Darby
Thinking about investing in AI for your HME business but not sure where to start? Here are ten steps to help you approach new technology as an educated, confident decision‑maker.
Read Article
Modernizing our testing suite to improve accuracy for all HME product lines
By Dany Sigha, Darby Engineering
By September 2025, we refined our Node application to tackle accuracy for our most critical product lines, including PAP, oxygen, and continuous glucose monitoring. We share the prompt versioning, various LLMs, and schema validation logic used to update our infrastructure.
Blog coming soon
Deploying agents to solve HME prior authorization challenges
By Gavin Sanders & Ethan Zhang
Darby Engineering Team
In October 2025, we explored ways to leverage agents to fill out forms, attach clinical documents, and fax back the completed forms to insurance providers.
Blog coming soon
Deploying Intelligent Coverage Determination to automatically qualify HME documents against LCDs, NCDs, and articles
By Arzoo Jiwani and Ahan Jain, Darby Engineering
We built an automatic system that searches Medicare policies and returns accurate coverage determinations in under 30 seconds. Read more on our latest blog post.
Blog coming soon
Book a call today and find out how Darby can modernize your HME business.
Copyright © Darby 2025. All Rights Reserved.